Support

A question, a problem, an idea? Write to us; we answer in English, French or Spanish.

Frequently asked questions

Is my data sent anywhere?

No. Runalis has no account and no server: your profile, plan and calculations stay on your iPhone. See the privacy policy.

What does Runalis read from Apple Health?

Your workouts, heart rate, heart rate variability, resting heart rate, VO2max, sleep, weight, date of birth and biological sex, with your permission. Runalis writes nothing to Health.

I have no Health data, does it work?

Yes: you can enter your profile by hand, and a demo mode is available in Settings.

How do I remove access to Health?

iOS Settings › Health › Data Access & Devices › Runalis.

Is Runalis a medical device?

No. It is a training aid. If you feel pain or unwell, stop and see a health professional.